Privacy Policy

1. Introduction

Ummi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using the Service:

• Account Information: When you create an account, we collect your email address, name, and password.
• Cook Profile Information: If you register as a Cook, we collect your business name, location (city/region), profile photo, kitchen photos, menu items, specialties, bio, and any credentials or certifications you choose to upload.
• Location Data: We collect zip code information to help users find local Cooks and to display Cook locations.
• Reviews and Ratings: If you submit reviews, we collect the content of your review and associated rating.
• Communications: If you contact us for support, we collect the information you provide in your communications.

2.2 Information Collected Automatically

When you access the Service, we may automatically collect:

• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Usage Information: Pages visited, time spent on pages, clicks, and navigation patterns.
• Log Data: IP address, access times, and referring URLs.
• Cookies and Similar Technologies: See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Display Cook profiles and enable discovery by Users
• Show location-based search results
• Process and display reviews and ratings
• Send you service-related communications (account verification, updates, security alerts)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations

4. How We Share Your Information

4.1 Public Information

The following information is publicly visible on the Service:

• Cook profiles, including business name, location, photos, menu, and credentials
• Reviews and ratings you submit (displayed with your first name or display name)

4.2 Third-Party Service Providers

We may share information with third-party vendors who perform services on our behalf, such as web hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Ummi, our users, or others.

4.4 Business Transfers

If Ummi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion for legal compliance, dispute resolution, or to enforce our agreements. Cook profiles that are deleted may be removed from public view but retained in our records for a reasonable period.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-out: Opt out of marketing communications by following the unsubscribe instructions in emails or contacting us.
• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us or visit your account settings to download or delete your data directly.

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.